FWI respects your time and will work to resolve your case quickly and cleanly, while staying in constant contact with you. FWI’s philosophy involves top-notch customer service; thus, we will help you through your medical treatment. FWI will move your case through the negotiation process as soon as you have concluded medical treatment or reach a point that FWI can properly present all of your damages to the insurance company. FWI will not delay in concluding your case.